Your privacy is our priority. This document clearly explains how 33bd collects, uses, stores, and protects your personal information as a member of our platform.
Our Privacy Commitment
Every aspect of how your data is handled at 33bd is built on these principles
All data transmitted between your device and 33bd's servers is protected by 256-bit SSL encryption. Sensitive information such as payment details and passwords is never stored in plain text.
33bd does not sell, rent, or share your personal data with any third parties for commercial purposes. Your data is used solely to enhance your experience on our platform.
You have the right to access, amend, or request deletion of your personal data at any time. The 33bd team will process such requests within the timeframe stipulated by applicable law.
33bd member personal data is stored on servers protected with strict access controls, 24/7 monitoring, and regular backup procedures. Only authorised personnel have access to this data.
33bd retains your personal data only for as long as necessary for its original purpose of collection or as required by law. Afterwards, data will be securely deleted or anonymised.
In the event of any security breach involving your data, 33bd will notify you within the stipulated timeframe and take immediate action to contain the impact.
Important Note: This Privacy Policy describes 33bd's privacy practices and how we handle your personal information. By registering or using the 33bd platform, you agree to the terms set out in this document.
33bd is an online gaming platform committed to protecting the privacy and security of every member's personal data. This Privacy Policy transparently explains how we handle the information you provide when registering and using the platform.
We comply with applicable data protection laws and continually strive to ensure your data is handled responsibly, securely, and transparently. Privacy is not merely a legal obligation for us — it is a core value we uphold in building trust with all 33bd members.
This policy applies to all users of the 33bd platform, including website visitors, registered members, and users of our mobile app. Please read this document carefully and contact us if you have any questions.
33bd collects various types of information depending on how you interact with our platform. Generally, the data we collect falls into the following categories:
| Data Category | Example Information | Mandatory / Optional |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identity card number | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Payment methods, bank account details, transaction records | Mandatory |
| KYC Verification Data | Copies of identity card, passport, proof of address | Mandatory |
| Platform Usage Data | Game records, betting history, login activity | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Data | Customer support conversation records | Situation-dependent |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless required by law.
33bd collects your personal data through several key channels:
33bd uses your personal data for legitimate and transparent purposes. The following are the primary purposes for which your data is used:
Marketing Communications: You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any of our promotional emails, or by contacting the 33bd customer support team.
33bd does not sell your personal data to any third parties. However, under certain circumstances, we may share your data with the following parties:
All third parties working with us are required to comply with strict data protection standards and may only use your data for authorised purposes.
Cross-Border Data Transfers: In circumstances where your data needs to be transferred outside Malaysia for operational purposes, 33bd ensures that protection equivalent to local standards is upheld by all parties involved.
33bd continuously invests in the latest cybersecurity infrastructure to protect your personal data. The security measures we implement include:
While we take all reasonable measures to protect your data, no security system is completely foolproof. We encourage you to take protective steps as well, such as using a strong password and not sharing your login credentials.
33bd uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
We use several types of cookies:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to the documentation of the web browser you use.
As a 33bd member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of the personal data we hold about you.
You may request correction of inaccurate or incomplete data.
You may request deletion of your data subject to legal obligations.
You may object to the processing of your data for direct marketing purposes.
You may request restriction of data processing under certain circumstances.
You may request your data in a machine-readable format.
To exercise any of the above rights, please contact the 33bd customer support team via live chat or email. We will process your request within 30 business days.
The 33bd platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from minors.
If we discover that personal data from a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered an account at 33bd are urged to contact us immediately.
Minor Protection: 33bd employs strict age verification and KYC systems to prevent registration by underage individuals. For more information on responsible gaming, please visit the Responsible Gaming us.
33bd reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any significant changes will be communicated to you via email or in-platform notification.
The "Updated" date at the top of this document will always reflect the date of the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
Continued use of the 33bd platform after any amendments are published constitutes your acceptance of those changes. If you do not agree with the amendments, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us through the following channels:
Our privacy team takes every enquiry seriously and aims to respond within 5 business days. For complaints requiring deeper investigation, we will keep you informed of the expected timeframe.
We hope to resolve any concerns directly. However, you also have the right to lodge a complaint with the relevant data protection authority if you are not satisfied with our response.
With cutting-edge encryption, a transparent privacy policy, and an unwavering commitment to data security, you can enjoy every gaming session with full confidence on 33bd.
256-bit SSL | No Data Sales | Secure KYC