At 33bd, we believe that the enjoyment of gaming is only meaningful when done in a healthy and responsible way. We provide the tools, guidance, and support needed to ensure your experience remains positive.
Introduction
Online gaming should be an enjoyable leisure activity — just like watching a movie or playing sports. Problems arise when someone begins to rely on gambling as a source of income, as an escape from problems, or when it starts to interfere with daily life.
33bd takes this responsibility seriously. We go beyond meeting legal requirements — we genuinely care about the well-being of our members. That is why we invest in effective self-control tools, staff training, and partnerships with professional support organizations.
This document outlines our responsible gaming principles, the tools we provide, and how to get help if you or someone you know needs support.
Important Reminder: Gambling should be viewed purely as entertainment. Never gamble with money you cannot afford to lose. If you feel you are losing control, use our self-control tools or contact the helpline.
Self-Control Tools
All these tools are available free of charge within your 33bd account and can be activated at any time, no questions asked
Set the maximum deposit amount you can add within a specific time period. Once the limit is reached, the 33bd system will automatically block any additional deposits until the reset period restarts.
Set a maximum time limit for each gaming session. When the time is up, the system will automatically remind you or end the session depending on your chosen settings.
Need a short break? Use the cool-off feature to lock your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any bets.
A stricter option than cool-off. You can fully exclude yourself for 6 months, 1 year, 2 years, or permanently. This request cannot be reversed before the period ends.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the system will prevent you from continuing to bet until the new period begins.
Review a complete record of your betting, deposits, withdrawals, and time spent on the platform over a given period. Awareness is the first step to effective self-control.
Step-by-Step Guide
Activating any self-control tool on 33bd is simple and can be done in under two minutes directly from your account.
Access your account via the Login button at the top of the page. Make sure you are using a secure device.
Click on your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
Find the tab or section labelled "Responsible Gaming" or "Self-Control" in your settings menu.
Select from the list of available tools — deposit limit, time limit, cool-off, or self-exclusion — based on your needs.
Enter your desired limit value and confirm your selection. Settings will take effect immediately or within 24 hours depending on the tool type.
The 33bd customer support team is ready to help you activate any tool via 24/7 live chat if you encounter any difficulties.
Quick Control Tools
Set daily, weekly, or monthly limits according to your financial means.
Limit your session duration to avoid spending too much time on the platform.
Activate a 24-hour, 7-day, or 30-day cool-off with just one click.
The most serious step for those who need a long-term break.
Control the maximum loss amount within a set period of time.
Review your full gaming and transaction history at any time.
Note: All limits set can be reduced immediately, but increasing or deactivating a limit requires a cooling-off period to ensure your safety.
Warning Signs
Recognising early signs is key to getting help sooner. Check in with yourself honestly.
Gambling with money meant for bills, rent, or daily necessities
Constantly trying to "chase back" money lost by continuing to bet
Lying to family or friends about gambling activities and the amount of money spent
Feeling anxious, stressed, or irritable when unable to gamble
Borrowing money or selling assets to fund betting
Neglecting work, family, or health responsibilities due to excessive time spent gambling
If you identify two or more of the above signs in yourself, we encourage you to use 33bd's self-control tools or speak with a professional. Seeking help is a sign of strength, not weakness.
Minor Protection
The 33bd platform is exclusively for individuals aged 18 years and above only. We employ multiple layers of controls to ensure children and minors cannot access our platform.
A strict identity verification (KYC) process is conducted at registration and before any withdrawal is processed. Any account suspected of being held by a minor will be suspended immediately until strong age verification is provided.
If you are a parent or guardian concerned about your child accessing online gambling sites, we recommend using parental control software such as the following:
To report an account suspected of being held by a minor, please contact the 33bd support team via 24/7 live chat.
FAQ
Enjoy a fun, safe, and responsible gaming experience with 33bd. With a full suite of self-control tools and 24/7 customer support, you are always in good hands.
SSL 256-bit | Secure KYC | 18+ Only